Harvey Norman Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Sale
$OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Shipping & Delivery4.0
- Return Policy4.0
Recent Customer Reviews (2)
Jolene Bohannon
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Elodie Mahamed
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Payment Methods
Accepted Payment Options:
Prices for items on Harveynorman.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Harvey Norman credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Harvey Norman Pros & Cons
Pros
1
Exceptional Customer Service: Some customers have reported positive experiences with customer service representatives, such as Abbey and Wissam, who provided excellent support and ensured smooth refunds or satisfactory solutions.
2
Professional Delivery Service: There have been positive reviews about the delivery service, with customers praising the courtesy and professionalism of delivery staff like Tommy and Adam.
3
Variety of Products: Harvey Norman offers a wide range of products, including appliances, computers, TVs, furniture, and bedding.
CONS
1
Poor Product Quality: Some customers have experienced issues with product functionality, such as a non-functional massage chair.
2
Disorganized Order Processing: There have been reports of orders being rejected or not processed correctly, leading to delays and inconvenience.
3
Ineffective After-Sales Support: Some customers have faced difficulties in resolving issues after sales, with complaints about poor communication and lack of follow-up.
4
Unsatisfactory Refund Process: There have been instances where refunds took an extended period to be processed, causing frustration for customers.
Harvey Norman Features and Benefits
Features
Exceptional Customer Service
Some customers have reported positive experiences with customer service representatives, such as Abbey and Wissam, who provided excellent support and ensured smooth refunds or satisfactory solutions.
Professional Delivery Service
There have been positive reviews about the delivery service, with customers praising the courtesy and professionalism of delivery staff like Tommy and Adam.
Variety of Products
Harvey Norman offers a wide range of products, including appliances, computers, TVs, furniture, and bedding.
Extensive Product Range
Electronics: Laptops, mobile phones, TVs, home theatre systems, cameras, and more from top brands. Furniture: Sofas, dining tables, bedding, outdoor furniture, bathroom accessories, tiles, and floor coverings. Home Appliances: Kitchen appliances, whitegoods like dishwashers and fridges, and big brand mattresses.
HP Laptops
Lightweight design, long battery life, flicker-free screen, and reliable performance with Intel Core Processor.
Cricut Explore 3 Machine
Unmatched speed and precision for cutting, drawing, and scoring.
Connect Smart Full HD Video Doorbell
Respond to visitors anywhere and anytime.
Google Pixel 8
High-definition display, dual-rear camera, powerful security, and advanced chip with Google AI.
Nokia C32 Smartphone
Impressive battery life, powerful camera setup, rich software environment, and sleek design.
In-Store Shopping
Expert advice and service available at all stores.
Click & Collect
Contactless delivery to your car at most stores nationwide.
Online Shopping
Shop confidently with Product Care protection available online or in-store.
Product Care
Safeguard your purchase with protection options available online or in-store.
30-Day SuperWiFi Money Back Guarantee
Ensure satisfaction with a 30-day money back guarantee on WiFi plans.
OPTUS SIM Only Plans
Sign up for a new OPTUS $69/mth SIM only plan for 24 months.
De-clutter with Latest Printers
Shop for the latest printers to enhance productivity.
Hot Deals
Often offer sales and discounts.
Clearance Sales
Provide discounts on a wide range of products.
Current Catalogues
List the latest prices and promotions across a wide range of products.
Return Policy
Encourages inspection upon delivery for satisfaction, provides remedies under Australian Consumer Law for failures including refunds or replacements, processed within seven days to original payment method.